Privacy and Cookie Policy

Introduction

Dear Visitor,

Evolute Trading (hereafter: ET or we/us) has established this privacy and cookie policy to make it clear that we at ET take the privacy of all personal data we handle very seriously. For this reason, we process and protect the personal data we collect with care. We comply with the General Data Protection Regulation (GDPR). In this statement, we aim to inform you about our privacy policy. If you have any questions or would like more information, please contact Evolute Trading at contact@evolutetrading.com.

When Can We Share Your Personal Data with Third Parties?

ET only shares your data with third parties when allowed by current legislation. It may occur that we provide your personal data to third parties because:

• We have engaged them to process certain data;
• It is necessary to execute the agreement with you;
• You give us permission to do so;
• We have a legitimate interest in doing so;
• We are legally required to do so (for example, if the police request it in case of a suspected crime).

With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data that we use ourselves. To provide these services, ET may transfer your personal data to parties located outside the European Economic Area (EEA). ET only does this if there is an adequate level of protection for the processing of personal data. This means, for example, that we use a model contract from the European Commission or make agreements about handling personal data, or that the party to whom we transfer the data is Privacy Shield certified.

Security

We take appropriate security measures to limit misuse of, and unauthorized access to, your personal data. We ensure that only necessary individuals have access to your data, that access to your personal data is protected, and that our security measures are regularly checked. Our security measures include:

• Organizational measures for access security;
• Securing network connections via Transport Layer Security (TLS) technology.

We operate as digitally as possible.

If you feel that your data is not properly secured or there are indications of misuse, please contact us at contact@evolutetrading.com.

Third-Party Websites

This privacy policy does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy policy of these websites before using them.

Complaints - Data Protection Authority

We are also happy to assist you if you have complaints about the processing of your personal data. Under privacy law, you have the right to file a complaint with the Data Protection Authority against our processing of your personal data. You can contact the Data Protection Authority for this purpose.

Changes to This Privacy Policy

From time to time, we may make changes to this privacy policy. The current version can always be found on the ET website.

Exercising Your Rights

You have the following rights:

• Right of Access: You have the right to access the personal data we process about you.
• Right to Rectification: You have the right to correct or supplement the personal data we process about you if it is incorrect or incomplete.
• Right to Withdraw Consent: You can easily withdraw your consent at any time.
• Right to Object: You can object to the processing of your personal data.
• Right to Erasure: You can request us to delete your personal data.
• Right to Data Portability: If technically possible, you have the right to have the personal data we process about you transferred to a third party.
• Right to Restriction of Processing: In some cases, you can request to restrict the processing of your personal data (temporarily or otherwise), meaning we process less of your data.

You can send a request based on the above rights to contact@evolutetrading.com. To ensure the request was made by you, we ask that you include a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Additionally, you can inform us in writing if you do not wish to be contacted with information about our products and services by reporting this to the following address:

Evolute Limited
SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL,
HONG KONG
contact@evolutetrading.com

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Mobile Terms of Service

Evolute Trading

Last updated: July 17, 2024

The Evolute Trading mobile message service (the "Service") is operated by Evolute Trading (“Evolute Trading”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Evolute Trading’s Whatsapp/SMS/text messaging service, you agree to receive recurring Whatsapp/SMS/text messages from and on behalf of Evolute Trading through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Evolute Trading. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to Whatsapp/SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Evolute or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Evolute Trading mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Evolute or email support@evolutetrading.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.